Terms of Service – Content Ninja

1. Service Provider details

Company name: Digitallwork.hu Kft.
Registered office: 1118 Budapest, Pálinkás Antal u. 3/A FSZ/8, Hungary
Company registration no.: 01-09-426906
Tax number: 32489819-2-43
E-mail: support@getcontentninja.com
Phone: +36 20 283 8831

These Terms of Service (the “Terms”) govern the use of the Content Ninja service (the “Service”) provided by Digitallwork.hu Kft. (the “Provider”, “we”). By registering for or using the Service, you (the “User”) agree to be bound by these Terms.

2. Description of the Service

2.1. Content Ninja is a software-as-a-service (SaaS) product that uses artificial intelligence to generate marketing content — texts and images — for online stores based on their product data, and that publishes this content to connected social media accounts (in particular Facebook and Instagram pages) on a schedule set by the User.

2.2. The Service is provided exclusively online, through the web interface made available by the Provider at app.getcontentninja.com.

2.3. The Provider may improve, extend or otherwise modify individual features of the Service over time, provided that the essential character of the Service is preserved during a paid subscription period.

3. Registration and user account

3.1. Use of the Service requires registration. The contract between the Provider and the User is concluded when the User registers and starts a subscription, thereby accepting these Terms.

3.2. The Service may only be used by natural persons who are at least 18 years old and have full legal capacity, and by lawfully operating legal entities and sole proprietors.

3.3. The User must provide accurate and up-to-date information during registration and keep it current.

3.4. The User is responsible for the security of their account and for all activity carried out through it. Login credentials must be kept confidential and must not be shared with third parties. The User must notify the Provider without delay if they suspect unauthorised access to their account.

4. Subscription, fees and payment

4.1. The Service is offered on a monthly subscription basis in several tiers. Each subscription includes access to the system and a monthly allowance of AI credits belonging to the chosen tier.

4.2. The subscription fee is payable monthly, in advance. The applicable fees are displayed on the pricing page and at checkout; for business customers prices are indicated as net amounts plus VAT where applicable, and for consumers the final gross (VAT-inclusive) price is always displayed before payment.

4.3. The subscription renews automatically at the end of each billing period until cancelled by the User.

4.4. Payment is processed by the payment provider Stripe. The Provider does not store or process card or payment data; such data is handled exclusively by Stripe.

4.5. From time to time the Provider may offer coupon-code discounts under which the first subscription period is available at a reduced price. The conditions, amount and validity of coupon codes are determined by the Provider, and a discount can only be claimed by entering a valid coupon code.

4.6. AI credits included in the monthly fee apply to the given billing period; unused monthly credits do not roll over to the next month unless the Provider provides otherwise.

4.7. The User may purchase extra credits in addition to the monthly allowance. Extra credits are valid for 365 days from the date of purchase and expire unused thereafter. If the subscription is cancelled, unused extra credits are also forfeited at the end of the subscription period.

4.8. The User can review their current credit balance, credit usage history and the expiry date of extra credits at any time in the Usage section of the Content Ninja interface.

4.9. If the User has used up the credits included in the monthly fee and does not purchase extra credits, the AI-based content generation features are unavailable until the start of the next billing period. Other, non-AI features of the system remain available.

5. Cancellation and refunds

5.1. The User may cancel their subscription at any time.

5.2. Upon cancellation the subscription remains active until the end of the current billing period, during which the User may continue to use the Service without restriction.

5.3. Subscription fees already paid are non-refundable, except where a refund is required by mandatory law.

6. Acceptable use

6.1. The User must use the Service lawfully, for its intended purpose and in compliance with all applicable legislation.

6.2. It is prohibited to generate, upload or publish through the Service any content that is unlawful, misleading or deceptive, constitutes spam, infringes the intellectual property or other rights of third parties, or violates the policies of the platforms to which content is published — in particular the Meta Terms of Service, Community Standards, Advertising Standards and Platform Terms applicable to Facebook and Instagram.

6.3. The User is solely responsible for the content they generate, approve and publish through the Service, including its accuracy and legal compliance.

6.4. It is prohibited to reverse-engineer, copy or resell the Service, to circumvent its technical limitations (including credit limits), or to abuse it in any other way. The Provider may suspend or restrict accounts engaged in such conduct.

7. Third-party platforms

7.1. Publishing to Facebook and Instagram requires the User to connect their own social media accounts or pages to the Service. Use of these platforms is additionally subject to the respective platform operator’s own terms and policies (in the case of Facebook and Instagram, those of Meta Platforms), which the User must accept and comply with independently of these Terms.

7.2. The Provider is not affiliated with, endorsed by or sponsored by Meta Platforms or any other platform operator.

7.3. The Provider assumes no responsibility for the availability of third-party platforms, for changes to their interfaces, APIs, terms or policies, or for any restriction or suspension of the User’s platform accounts. Such events do not constitute a defect of the Service.

8. Intellectual property and generated content

8.1. The Content Ninja software, its interface, source code, design and trademarks are the exclusive intellectual property of the Provider. The subscription grants the User a limited, non-exclusive, non-transferable right to use the Service; no other rights are transferred.

8.2. Content generated with the Service (texts, images, posts) belongs to the User. The User may use the generated content for any purpose without restriction, including commercial use.

8.3. The Provider claims no ownership of content uploaded by the User or generated with the help of the Service. The Provider processes such content solely to the extent necessary to provide the Service.

9. Warranties and limitation of liability

9.1. The Provider strives to keep the Service continuously and reliably available but does not undertake an availability guarantee (SLA). The Service is provided “as is” and “as available”, to the extent permitted by applicable law.

9.2. The Provider does not warrant the accuracy, completeness or legal compliance of AI-generated content. Reviewing, using and lawfully applying the generated content is the sole responsibility of the User. The Provider is not liable if the User uses generated content for unlawful purposes or in a manner that infringes third-party rights.

9.3. The Provider is not liable for errors or outages arising from the operation of third-party services (Stripe, social media platforms, AI providers).

9.4. To the extent permitted by law, the Provider’s aggregate liability is in all cases limited to the amount of the subscription fee paid by the affected User in the last one month. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory law (including liability for damage caused intentionally or harming human life, physical integrity or health).

9.5. The Provider is not liable for any failure, suspension or restriction of the Service resulting from force majeure. Force majeure includes in particular: natural disaster, war, strike, epidemic, official measures, cyber-attack, as well as outages or service interruptions of third-party providers used by the Provider (including in particular AI providers, social media platforms, payment providers and hosting providers) that are beyond the Provider’s control.

10. Term and termination

10.1. The contract is concluded for an indefinite term and remains in force as long as the User maintains an active subscription.

10.2. The User may terminate the contract at any time by cancelling their subscription (see Section 5) and may request the deletion of their account.

10.3. The Provider may suspend or, in serious cases, terminate the User’s account with immediate effect if the User materially breaches these Terms — in particular the acceptable-use rules in Section 6 — uses the Service unlawfully, or fails to pay the subscription fee. Where reasonable, the Provider will first warn the User and allow a remedy period.

10.4. Upon termination the User’s access to the Service ceases and unused credits lapse. Provisions which by their nature survive termination (in particular Sections 8, 9 and 14) remain in effect.

11. Data protection

11.1. The Provider processes personal data in accordance with the GDPR. Detailed information on the processing of the User’s personal data is set out in the Privacy Policy, which forms an integral part of these Terms.

11.2. Instructions for requesting the deletion of personal data are available on the Data Deletion Instructions page.

12. Amendments to these Terms

12.1. The Provider is entitled to unilaterally amend these Terms.

12.2. The Provider will notify Users of any amendment by e-mail at least 15 days before the amendment takes effect.

12.3. If the User does not accept the amended Terms, they may cancel their subscription before the amendment takes effect.

13. Complaints and dispute resolution

13.1. The User may submit complaints at support@getcontentninja.com. The Provider investigates and responds to complaints within 30 days.

13.2. If the User qualifies as a consumer, they may turn to the conciliation body (békéltető testület) competent for their place of residence, or to the Hungarian consumer protection authority.

13.3. EU online dispute resolution platform: https://ec.europa.eu/consumers/odr

14. Governing law and final provisions

14.1. These Terms and the contract between the Provider and the User are governed by Hungarian law — in particular Act V of 2013 on the Civil Code, Act CVIII of 2001 on certain issues of electronic commerce services, and Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses.

14.2. For any dispute not settled amicably, the Hungarian courts having jurisdiction and competence under the general rules shall proceed. If the User is a consumer residing in the EU, this does not affect their mandatory statutory rights.

14.3. These Terms are drawn up in English. They are effective as of 2 July 2026 and replace all previous versions.